Return Policy

PLEASE READ CAREFULY REFUND & CANCELLATION POLICY:

Comprehensive Return & Cancellation Policy Service:

Thanks for shopping with us in the spiritual area (or subscribing to our services) operated by astrosiddhi.com astrosiddhi.in.

  • Refund will be considered only if customer mail us at info@astrosiddhi.com and astro4urs@gmail.com within 2 hour of payment. No refund shall be entertained after expiry of 2 hours from the time of payment.
  • No refund shall be made if data provided by customer is incorrect. However, if customer mail us within an hour of ordering the report, we will consider the changes to be made.
  • Once the report is delivered to customer, no refund shall be made.
  • All eligible refunds shall be made within seven business days from the date of receipt of request. However, the same is subject to transaction and processing time taken by bank/payment gateway.
  • In case of double payment made by mistake against the single order, one payment will be refunded.
  • All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, or any other charges that may have been borne by astrosiddhi.com or astrosiddhi.inin processing and / or delivering the service, as applicable.

Comprehensive Return & Cancellation Policy Product

  • All printable Respective Services, Products including astrosiddhi.com or astrosiddhi.inHoroscope Astrosiddhi Yearly Predictions Book, and JanamPatri are non-returnable. Or refundable.
  • If the customer found product in damaged/defective/broken condition, customer may apply for replacement or refund. For this customer may mail at info@astrosiddhi.com and astro4urs@gmail.com within two working days of delivery of product. No refund shall be entertained after expiry of two days from the date of delivery of product.
  • All the products must be returned in the original condition they were received in along with any bills and labels. Customer need to register dispute by sending email to info@astrosiddhi.com and astro4urs@gmail.com with images of broken/defective/damaged products within 2 days of delivery. Disputes registered after 2 days of delivery may not be entertained by sellers.
  • In case of double payment made by mistake against the single order, one payment will be refunded.
  • All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and / or any other charges that may have been borne by astrosiddhi.com or astrosiddhi.inin processing and / or delivering the service, as applicable. However, no recovery of above mentioned shall be made if refund is due to damaged/defective/ broken product. 


8. MEMBER BEHAVIOR AND RESTRICTIONS;COMPLIANCE WITH LAWS: Your right to use the Services is personal to You. You represent that You are an individual and that You are not a corporation or other business entity. You are agree not to resell or make any commercial use of the Services without the express written consent of astrosiddhi.com or astrosiddhi.inYou are solely responsible for the contents of Your transmissions through Our Website. Your use of the Services is subject to all applicable local, state, national and international laws and regulations.

You agree:

                                                                
(1) to comply with all Indian laws regarding the transmission of technical data exported from the India through the Service;
(2) not to use the Website or the Services for illegal purposes;
(3) not to interfere or disrupt networks connected to
astrosiddhi.com or astrosiddhi.in;
(4) to comply with all applicable regulations, policies and procedures of networks connected to the Astrosiddhi.com Website; and
(5) to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding Your use of the Services. Astrosiddhi.com makes use of the Internet to send and receive certain messages; therefore, Your conduct is subject to Internet regulations, policies, and procedures. You will not use
astrosiddhi.com or astrosiddhi.infor chain letters, junk mail, spamming, or any use of distribution lists to any person who has not given specific permission to be included in such a process. You agree not to transmit through astrosiddhi.com or astrosiddhi.inany unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature. You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation. Attempts to gain unauthorized access to other computer systems are prohibited. You shall not interfere with any other astrosiddhi.com or astrosiddhi.inmembers' use or enjoyment of the Website or Services.

 

NO WARRANTY/ GUARANTEE :-

You understand and agree  that the respective services are provided “AS-IS“ and faults astrosiddhi.com or astrosiddhi.in Assumes no responsibility for availability (or lack thereof) timeless (or lack thereof), deletions, misdeliveries , or failures to store any respective member’s communications or personalization settings.  (2)In particular, but not by way of limitations, astrosiddhi.com or astrosiddhi.in may delete email, or other accounts or the information therein if the account in inactive for more then 90 days. (3) Use of the services as at your sole risk and you will be solely responsible for any damage to your computer system mobile devices, or where your are using.  or loss of data that results from the download of such material and/or data. (4)  the services are provided for entertainment purpose only and  astrosiddhi.com or astrosiddhi.in on behalf of itself and its suppliers, disclaims all warranties of any kind, express or implied, including without limitations any warranty of merchantability  , fitness for a particular purpose, tittle or non-infringements and it  makes  no warranty or representations regarding the results that may be obtained from the use of content or respective services or products, the accuracy or reliability of any content obtained through the respective services/ products purchased or obtained through astrosiddhi.com or astrosiddhi.in sites and makes no warranty that the respective services will meet your requirement, be uninterrupted, timely, secure or error free. No advice or information, whether oral or written, obtained by you from astrosiddhi.com & astrosiddhi.in or through the services shall create any warranty.  
(5) limitations of liability. In no event will astrosiddhi.com & astrosiddhi.in or its suppliers will be liable for any indirect, incidental, special, consequential or punitive damages of any kind, including but not limited to damages for loss of profits and cost of procurement of substitute for any respective products/ services   (collectively indirect damages) arising out of or in connection with our respective both websites the services, our privacy policy or these terms of services   (HOWEVER ARISING, INCLUDING NEGLIGENCE), even if astrosiddhi.com & astrosiddhi.in had been advised of the possibility of sach damages without limiting the forging, astrosiddhi.com & astrosiddhi.in and its suppliers will not be liable for indirect damages arising out of or in connection with:

    1. The use of or the inability to use the  respective services;
    2. Any respective goods/services purchased or obtained through astrosiddhi.com/astrosiddhi.in site or messages received or transections entered into through astrosiddhi.com/astrosiddhi.in services or loss unauthorized access to, or alteration of, a user’s transmissions or data. The liability of astrosiddhi.com/astrosiddhi.in and its suppliers to you or any 3rd parties arising out of or in connection with our website, the respective service/ product, our privacy policy, or these terms of service (however arising, including negligence) is limited to the greater of (a) the amount of respective fees you pay to us in the 12 months prior to the giving rise to lability or (b) 60$.


11. INDEMNIFICATION: You agree to indemnify, defend and hold harmless Astrosiddhi.com/astrosiddhi.in and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from Your use of the Services, Your violation of the Privacy Policy or these Terms of Service, or Your violation of any third party's rights, including without limitation, infringement by You or any other user of Your account of any intellectual property or other right of any person or entity. These Terms of Service will inure to the benefit of Astrosiddhi.com/ astrosiddhi.in successors, assigns, and licensees.

12. PROPRIETARY RIGHTS TO CONTENT: You acknowledge that the Content, including but not limited to software, text, music, pictures, videos, graphic’s or other material contained in either sponsor advertisements or distributed via email, commercially produced information presented to Member by Astrosiddhi.com, astrosiddhi.in its suppliers, and/or advertisers, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. No one are not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorized by Astrosiddhi.com, astrosiddhi.in its suppliers, or advertisers.

13. NOTICES. Except as otherwise stated in these Terms of Service, all notices to a party shall be in writing and shall be made either via email or snail mail. Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit in the snail mail, to Member at the address provided by Member in the Registration Data and to Astrosiddhi.com/ astrosiddhi.in at the address set forth below: AD-59A Power Apartment Pitam Pura Delhi

 

14. GENERAL PROVISIONS: These Terms of Service will be governed by and construed in accordance with the laws of India without giving effect to any choice of law principles that would require the application of the laws of a different state. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Service or Privacy Policy to be unenforceable or invalid, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law, and the remainder of the Terms of Service or Privacy Policy, as applicable, will continue in full force and effect. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by Astrosiddhi.com. astrosiddhi.in These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.

 



15.ARBITRATION; INJUNCTIVE RELIEF. Any dispute, controversy, or claim arising out of, relating to, or in connection with this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules in the Indian Law. The arbitration shall be conducted by a single arbitrator, selected in accordance with the rules in the Indian Law, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in Agra in order to protect the rights of such party pending the completion of any arbitration hereunder, and both parties agree to submit to the exclusive jurisdiction of the courts of India and venue in Delhi, India for any such proceeding. If either party files an action contrary to this provision, the other party may recover attorneys' fees and costs up to 600 thousand US dollars.





16. USAGE OF THE INFORMATION: The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -

1- For providing a personalised browsing experience. While guaranteeing the anonymity of the user, the personal information collected in Clause "Personal Identifiable Information" may be used for research purposes, for improving the marketing and promotional efforts, to analyse usage, improve the content of the Website, product offering and for customising the Website's layout for suiting the needs of its Users.
2- You authorize to us  contact you via email or phone or SMS.

3. With IP tracking details and Cookies data, the Website will use it only for facilitating the usage of the website and provide personalised experience and any information which is sensitive in nature will not be provided to any third party without the consent of the User.

4. All information (and copies thereof) collected by Website, including without limitation Personal Information, User Data, and other information related to your access and use of the respective services offered by Website, may be retained by Website for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.

5. To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (1) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (2) provide custom, personalized content and information, including advertising; (3) provide and monitor the effectiveness of Services offered by Website; (4) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (5) diagnose or fix technology problems; and (6) otherwise to plan for and enhance the service. 7. Website uses certain third-party analytics tools to measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by the User’s device, including the web pages visited, add-ons, and other information that assists the Website in improving the Services. Such information is collected from Users in the form of anonymized logs, so that it cannot reasonably be used to identify any particular individual User.

AstrosiddhiKundli Membership Plan Terms and Conditions

Membership Plan may be offered by AstrosiddhiKundli App only for different terms, which are described as under:

Know your Unlimited FREE delivery

Guaranteed free One-Day, Two-Day and Standard Delivery on eligible items and locations

Why pay every time Delivery charges you need an product? As a Horoscope Membership Plan* member, get unlimited FREE Delivery on products from India's largest Astrosiddhi Shop in PAN India, to over a hundred cities. Membership Plan products that are not eligible for free Delivery to your location outside India.

Other Limitations

  • We reserve the right to accept or refuse All or anyone membership Plan in our discretion.
  • We may send you email and other communications related to Membership Plan and your Plan membership (regardless of any settings or preferences related to your Astrosiddhi mail account).
  • You may not transfer or assign your Horoscope Plan membership or any Plan benefits, except as allowed in these Terms.
  • Astrosiddhi Horoscope Plan members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using membership Plan benefits.
  • From time to time, Astrosiddhi may choose in its sole discretion to add or remove membership Plan and increase or decrease of benefits.
  • Astrosiddhi forbids you from any attempts to online resell or put to online commercial use any part of the online astrology software content. No part of the Astro Software content may be reproduced or transmitted to or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic, nor included in any public or private electronic retrieval system or service without prior written permission.
  • You agree not to, directly or indirectly modify / alter / change / amend / vary / transform / revise / translate / or otherwise disseminate any content/reports of Astrosiddhi Horoscope Reports formats.
  • Astrosiddhi logos, display, trade names, Images, logos, trademarks, cannot copy, perfom, display, distribute, reproduce for business/commercial purpose.

Note:- Horoscope Membership Plan* will lunch soon. You will be notify by promotional mail, msg.